LOCKED BY Matthew Smith since 02/21/2025 09:57:28 AM for 71 days 1 hours 32 minutes
AdminMenuItem : IT Management Request - Change Management Req
Basics
Display Control
DB and Field Settings
Header and Subforms
Submit Control
Workflow
Notifications/Email
Introduction
Custom Content
Instructions
Audit
Basic Settings
Basic Settings
Menu Item Title:
Change Management Req
Department:
otis
Root Category:
Other-IT Management Request
Modifiers:
Assignees:
Hermalin Cynthiya
Workflow Settings and Steps
Pathway Name:
Change Management
Notifications
X:
Display Control
X:
,
Basic Settings
Menu Item Title:
Change Management Req
Department:
otis
Root Category:
Other-IT Management Request
Modifiers:
Assignees:
Yilang Wei
Workflow Settings and Steps
Pathway Name:
Change Management
Notifications
X:
Display Control
X:
,
Basic Settings
Menu Item Title:
Change Management Req
Department:
otis
Root Category:
Other-IT Management Request
Modifiers:
Assignees:
Praneeth Kavuri
Workflow Settings and Steps
Pathway Name:
Change Management
Notifications
X:
Display Control
X:
,
Basic Settings
Menu Item Title:
Change Management Req
Department:
otis
Root Category:
Other-IT Management Request
Modifiers:
Assignees:
Tim Bauer
Workflow Settings and Steps
Pathway Name:
Change Management
Notifications
X:
Display Control
X:
,
Basic Settings
Menu Item Title:
Change Management Req
Department:
otis
Root Category:
Other-IT Management Request
Modifiers:
Assignees:
Vincent Bush
Workflow Settings and Steps
Pathway Name:
Change Management
Notifications
X:
Display Control
X:
,
Basic Settings
Menu Item Title:
Change Management Req
Department:
otis
Root Category:
Other-IT Management Request
Modifiers:
Assignees:
Matthew Smith
Workflow Settings and Steps
Pathway Name:
Change Management
Notifications
X:
Display Control
X:
,
Basic Settings
Menu Item Title:
Change Management Req
Department:
otis
Root Category:
Other-IT Management Request
Modifiers:
Assignees:
Bradd Craft
Workflow Settings and Steps
Pathway Name:
Change Management
Notifications
X:
Display Control
X:
Email Reply Handling
Allow Replies to
Re-Open Request:
Order of execution:
1. If this is set on the MenuItem then that takes precedence
2. If the setting on MenuItem is blank or "Do Nothing" then this setting is applied
3. Flag Reply Recieved would set the ReqReplyRecieved field to True or 1
4. Re-Open to Start sends it to the first Queue with the status on the first queue
Changing queue autmatically sets ReqReplyReceived to False or 0
Roles List Control...
Do NOT Allow Other